15t's Commitment to Responsible Gaming
The 15t platform was built not just for entertainment — we are also committed to the wellbeing of our users. Online gaming should be a relaxing and enjoyable activity, not something that disrupts your daily life, finances, or personal relationships.
We are committed to providing a safe gaming environment by offering self-control tools, transparent information, and easy access to support whenever it is needed. Our goal is to ensure every 15t user can enjoy the platform in a responsible and sustainable way.
Responsible gaming means understanding that money wagered is for entertainment, not a means to generate income or solve financial problems. Always play within your means and treat gaming as one of many recreational activities — not the only one.
How to Identify Risky Gaming Behaviour
It's important to recognise the early signs that gambling may be starting to affect your life negatively. Watch out for the following in yourself or someone you care about:
- Borrowing money to fund gambling
- Using savings or money set aside for daily necessities
- Frequently borrowing money from family or friends
- Neglecting bills and financial responsibilities
- Difficulty stopping even when you planned to
- Playing longer or more frequently than planned
- Hiding gaming activity from loved ones
- Using gambling as an escape from stress or problems
If you recognise any of the signs above in yourself, it is a good time to pause, reassess your gaming habits, and make use of the self-control tools available on the 15t platform.
How to Set Smart Time and Budget Limits
One of the best ways to enjoy gaming safely is to set clear limits before you start. Here are some practical guidelines you can follow:
Remember: money used for gaming is purely for entertainment. Think of it like any other recreational expense — not an investment or a source of income.
Self-Control Tools Available on the 15t Platform
15t offers several self-control features you can use to keep your gaming experience in check. These tools are accessible through your account settings after logging in:
Set daily, weekly, or monthly deposit limits in RM to control how much money you can add to your account within a given period.
Take a break from the platform for a period of your choosing — whether a few days or a few weeks — without permanently closing your account.
If you feel the need to stop playing for a longer period, you can request a self-exclusion by contacting the 15t support team.
All self-exclusion requests are handled with the utmost seriousness and confidentiality. Reach out to us via the in-platform support channels for assistance setting up these tools.
Underage Protection
The 15t platform is exclusively for users aged 18 and above. We take the protection of children and young people very seriously and have strict measures in place to prevent underage access.
As a protective measure:
- All new users are required to verify their age during the registration process
- 15t reserves the right to request identity verification documents at any time to confirm a user's age
- Accounts suspected of belonging to underage individuals will be suspended immediately pending investigation
If you are a parent or guardian, we encourage you to use parental control software on devices shared with children. Talk to your children about responsible internet use and ensure they do not have access to your account or login credentials.
Maintaining Life Balance and Seeking Help
Online gaming should only be a small part of a balanced lifestyle. Make sure your gaming does not replace time with family, work responsibilities, physical health, or meaningful social activities.
A few tips for maintaining a healthy balance:
- Avoid playing when you are feeling stressed, down, or under financial pressure
- Avoid playing alone for extended periods — limit your sessions and take regular breaks
- Keep other activities in your daily routine, such as sports, hobbies, or time with family
- Do not treat gaming as a solution to financial or emotional problems
Need professional help? If you or someone you know is struggling with a gambling problem, we encourage you to seek professional help. In Malaysia, you can contact the Mental Health Helpline of the Ministry of Health Malaysia for a referral to a qualified counsellor or specialist.
At 15t, we care about your wellbeing. Do not hesitate to reach out to our support team or refer to the FAQ page for more information on the self-control tools available.